Do I need to order all my wedding stationery items at the same time as I order my invitations?
Yes, to make sure we have enough diary space reserved for your other items. Exact numbers can be adjusted closer to the wedding date for these items. To ensure that you have the exact same shade of coloured card it is advisable to place the order for all your stationery at the same time. Sometimes coloured card can vary in shades and we cannot guarantee that you will get the exact same shade of card if you order at different times.
Do I have to supply the information for the table plan when I make my order?
No, we will give you a deadline for this information to coincide with your reply date when your guests are confirmed. You will need to email us a list of your guest names for the table plan.
How many invitations should I order?
We recommend ordering at least 10 extra invitations. Guest lists can
change at the last minute and it is best to be prepared. Ordering extra
invitations at a later date could work out more expensive and colour variation on invitations could occur. However, if
you do need extra invitations we will make every effort to accommodate
you.
Will I require large letter stamps when posting my invitations?
When posting your invitations, some of the designs may require large
letter stamps instead of standard stamps, due to the depth of the cards.
Royal mail states that for a standard stamp, the thickness of the item
should be no more than 5mm. Please check with your local Post Office before posting your invitations.
When should I place my order for wedding invitations?
We recommend ordering 4-6 months prior to your wedding day.
When should I send out the invitations?
Invitations are commonly sent out 6-8 weeks in advance of your wedding.
We recommend that during the summer or holiday months, you give enough
advance notice to your guests to schedule their holidays around your
day. It is common practice to send out save the date announcements if
your wedding will be during busy months.
What types of payment do you accept?
Cheques and cash are accepted.
Do you accept international orders?
Yes, postage costs and payments will be discussed on an individual basis.
Is there a minimum order quantity?
We do not have a minimum order requirement for personalised wedding stationery. Pre-printed wedding stationery although is sold in packs of 10, so a minimum order quantity does apply.
Can I change the colours?
Yes, you can either choose one of our colour options, or choose your own
bespoke colour – please send us a swatch to match to. Remember,
anything can be made in any design and in any colour.
Can I change the typeface?
Yes, we have chosen what we think works best with each design, but you
can select any of the other typefaces, these can be found on our downloads page.
Can I change the text printed on the front of the invitation?
The wording on your stationery is your choice. We give you suggestions therefore anything can be changed to fit your needs.
Do you produce other items of stationery i.e. guest information cards?
If you want other items of stationery, which do not appear on our
website, please get in touch with us and we will try to produce it in your chosen design.
Delivery
All items are posted by Royal Mail Recorded Delivery. Table plans are sent via Parcelforce 24hr delivery to the UK
and Northern Ireland.
Delivery prices are as follows:
£10.00 per parcel under 2kg and
£20.00 over 2kg.
Table Plans are £15.00 each.
A signature will be required on delivery to provide proof of
receipt.
The delivery will be in two stages. 4-8 weeks after the approval, the invitations, reply cards and save the date cards will be delivered. The remainder of your order will be sent out closer to your wedding date. We will confirm delivery cost when we send you your proofs.
Returns
Since our products are personalised, returns are not accepted.
Canceling my order
We understand that exceptional circumstances can occur, and sometimes
you may have no choice but to cancel your event. In such circumstances
we will do everything in our power to minimise the cost to you. Please
contact us as soon as possible.
WHAT TO ORDER
Save the Date Cards
Informs your guests that you are getting married and they will be invited to the event.
Great to send if your wedding is booked far in advance, so guests can
make a note in their diaries. We recommend that during the summer or
holiday months, you give enough advance notice to your guests to
schedule their holidays around your day. Order one for each couple or
single person invited to the wedding and reception.
Day Invitations
Invites guests to the wedding and reception.
Each couple should only receive one invitation ensemble. Etiquette says a single invitee should be allowed to bring a guest.
Evening Invitations
Invites guests to your evening reception only.
Each couple should only receive one invitation ensemble. Etiquette says a single invitee should be allowed to bring a guest.
Reply Cards
An additional card sent out with your invitations which helps to get your guests to reply in time.
Order one for each invitation ensemble.
Order of Service
For guests to use at your wedding ceremony, containing your chosen hymns and prayers.
Order one for each guest at the wedding ceremony.
Menu Cards
A stylish card with your menu details.
Depending on the size of your reception tables, you could order approximately two to four for each table.
Place Cards
A card for you to write on your guest name and place where you would like them to sit at the table at the wedding breakfast.
Order one for each guest at the wedding breakfast.
Table numbers or names
Table numbers or names on a card to be displayed on the tables
at the wedding breakfast so guests can find where they are seated.
You should order one for each table.
Thank you Cards
To thank your guests for their gifts and sharing the day with you.
Order one for each couple or single person invited to the wedding and reception, with a few additions.
Table Plan
A seating plan to notify your guests where to sit at your reception.
One plan is sufficient, it is usually placed at the reception entrance.
Favour Boxes
Small, empty boxes to be given to your guests as a token of appreciation.
Order one for each guest at the wedding breakfast.
Post Box
A box for your guests to post congratulations cards.
One box is sufficient, it is usually placed at the reception entrance.